Refund policy
No Return Policy — All Sales Final
At Culture Apparel, every item is produced with care and attention to detail. Because many of our products are made-to-order, customized, or part of limited releases, all sales are final.
No Returns or Exchanges
We do not accept returns or exchanges for any reason, including but not limited to:
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Wrong size or fit
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Change of mind
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Duplicate orders
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Gifted items
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Preorder or custom items
Please double-check your order details — including size, color, and shipping information — before completing your purchase.
Damaged or Defective Items
If your order arrives damaged or defective, we will gladly make it right.
Please contact us within 7 days of delivery with:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
Our team will review and provide next steps.
Shipping Issues
Once an order has shipped, delivery timelines and handling fall under the control of the carrier. If your package is lost or delayed, we’re happy to help guide you through the claim process.
Questions?
If you have any concerns before ordering, reach out — we’re always happy to help ensure you get exactly what you need.